Responsible Gaming
Gaming Should Be Fun, Not a Source of Income
William Hill online casino games are designed for entertainment purposes only. Gambling should never be viewed as a way to make money or solve financial problems. Whilst our games are enjoyable, they involve risk, and the odds always favour the casino. Please gamble only with money you can afford to lose, and never chase your losses.
Age Verification
You must be 18 years of age or older to gamble on William Hill online casino in the United Kingdom. It is illegal for anyone under the age of 18 to participate in gambling activities. If you are under 18, please do not use this service.
Parents and guardians: If you're concerned about underage gambling, please supervise internet use and consider using parental controls.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs? If so, you may be developing a gambling problem:
- Chasing losses: Gambling more to recover money you've lost
- Hiding gambling: Keeping your gambling secret from friends and family
- Loss of control: Unable to stick to set limits or stop when you want to
- Neglecting responsibilities: Missing work, school, or important commitments due to gambling
- Financial problems: Borrowing money or running up debt to fund gambling
- Mood changes: Gambling to escape negative feelings or stress
- Tolerance: Needing to gamble larger amounts for the same excitement
- Unsuccessful attempts to quit: Repeated failed efforts to reduce or stop gambling
- Relationship strain: Gambling causing conflict with loved ones
Self-Help Tools and Features
William Hill provides the following tools to help you maintain control of your gambling:
- Deposit Limits: Set a daily, weekly, or monthly limit on deposits to restrict spending
- Loss Limits: Set a limit on losses to control how much you're willing to lose
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Session Time Limits: Restrict how long you can play in a single session
- Self-Exclusion: Temporarily or permanently close your account if you feel you cannot gamble responsibly
- Account Pause: Take a break from gambling for a set period
To access these tools, log into your William Hill account and visit the Responsible Gaming settings in your account preferences.
Support and Help Resources
If you or someone you know is struggling with gambling, please reach out. Help is available and confidential:
United Kingdom
- GamCare – Free counselling and support service
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Allows you to self-exclude from all licensed UK online gambling operators - Gamblers Anonymous – Peer support meetings
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic
Website: www.cnwl.nhs.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung – www.bzga.de
Take Action Today
If gambling is causing you harm, please seek help immediately. There is no shame in asking for support. The organisations listed above are confidential, free, and staffed by people who understand problem gambling. They are here to help you regain control.
Remember: Gambling should be fun. If it stops being fun, it's time to get help.